Prime Time for Real Time

Intelligent Enterprise has a great article by our friend Peter Fingar entitled Prime Time for Real Time.

Executives are buzzing about the notion of the real-time enterprise. It's not the latest "killer application," but a management strategy that calls for squeezing time and associated costs out of processes, transforming how companies operate and even the very businesses they're in.

General Electric, JetBlue, Virgin Group, Progressive Insurance and others are harnessing the universal, real-time connectivity of the Internet for business process innovation. While the concept of time-based competition isn't new, the ability to execute on this management ideal with computer-assisted process support is.

This is workflow learning gospel. Keep kicking the slack out of the enterprise and eventually you're working in real time.