Beware of Imitations
It's both exasperating and fun to watch clueless vendors misappropriate the term Workflow Learning. A case in point: ICUS, an "international elearning consultancy" headquartered in Hong Kong. ICUS offers a free seminar entitled Workflow Learning - The Key to System Implementation Success.
One of ICUS's selling points: "Find out what is Prairie Dogging and how has it become the accepted social norm for workflow learning." Ha, ha, ha, ha. Sam Adkins described prairie dogging as a head popping up over the wall of a cubicle to ask a question. This is a worst practice. Half the time, the prairie dogger gets no answer. When an answer is provided, it's often wrong. The workflow solution involves identifying expertise and facilitating collaboration.
This evening I came upon Tactics, purportedly an independent consulting outfit that is wholly Australian owned. Tactics partnered with ICUS in 2001. The partnership extends to copying ICUS's mistakes. Someone at Tactics is not so hot with the space bar, e.g.:
- what is Prairie Dogging and how has it become the acceptedsocial norm for workflow learning
- how to use technology and procedure based, role (or task)methodologies to formalise this informal learning environment
- a practical demonstration of the Smart@ss technology forcreating, distributing monitoring and administrating informal learning
We'll soon post mp3 recordings of the recent Symposium at George Mason University.